At Lexvor Arena, we strive to deliver your gaming gear quickly and safely. Please read our shipping policy carefully to understand our processes, timelines, and responsibilities.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Delivery Times

• We offer multiple shipping options based on your location:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 4–10 business days

  • Express Shipping: 7–10 business days

• Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

3. Shipping Costs

• Shipping fees are calculated at checkout based on your location and the weight of the order.

• Free shipping promotions, if available, will be clearly indicated on our website.

4. International Shipping

• International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

• Customers are responsible for any additional charges imposed by customs.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can use this number to monitor your shipment’s progress.

6. Lost or Delayed Shipments

• Lexvor Arena is not responsible for delays caused by the shipping carrier.

• If your order is lost or significantly delayed, please contact us at [email protected]. We will assist in locating your shipment or arranging a replacement if applicable.

7. Damaged or Incorrect Items

• Inspect your package immediately upon delivery.

• If you receive damaged or incorrect items, contact our customer support at [email protected] within 3 days of delivery. We will provide instructions for a replacement or refund.

8. Contact Us

For any questions regarding shipping, tracking, or delivery issues at [email protected].